Right-to-erasure request
Use this form to ask PulseSignal to remove personal data we hold about you, for example a director record we have mirrored from UK Companies House or a leadership profile drawn from a company team page.
We do not delete on submission; an operator reviews each request, may contact you for verification, and applies the deletion together with a tombstone so subsequent ingests cannot resurrect the record.
Which law backs your request
- EU / UK / Switzerland: GDPR Article 17 and UK GDPR. Response within 30 days (extendable by 60 days for complex cases under Article 12(3)).
- California (CCPA / CPRA): § 1798.105 right to delete. Response within 45 days (extendable by 45 days with notice).
- Other US states (VA / CO / CT / UT / TX / OR / MT and 10 more): equivalent right to delete. Same 45-day default.
- Brazil (LGPD): Article 18(VI) right to deletion. Response within 15 days.
- India (DPDP 2023): Section 12 right to erasure. Acknowledged within 72 hours; resolved within 30 days. Grievance Officer: privacy@pulsesignal.co.
- Canada (PIPEDA / Quebec Law 25): Principle 4.5 and Section 28.1 right to deletion. Response within 30 days.
- Singapore (PDPA), Australia (Privacy Act), South Africa (POPIA), South Korea (PIPA): equivalent erasure / deletion rights. Response within 30 days.
When we may decline
We may refuse or partly refuse if the record is a mirror of a statutory public registry that law requires us to keep, if deletion would interfere with the defense of a legal claim, or if the request is manifestly unfounded or excessive. We will tell you in writing what we are doing, why, and how to escalate.
Right to appeal / complain
If we decline or partly decline, you can appeal by replying to our response. A second reviewer will look at it afresh. You also have an independent right to complain to your regulator, listed at /privacy/regional (ICO for the UK; BfDI for Germany; CPPA for California; ANPD for Brazil; OPC for Canada; PDPC for Singapore; OAIC for Australia; and others).
Identity verification
For requests from the email on your PulseSignal account we match the inbound address against our records; that is usually enough. For requests about an officer record where you are not the account holder, or for requests by an authorized agent, we may ask for one or more of: a signed declaration, government-issued ID number plus a redacted copy of the supporting document, or a copy of the written authorization. We will tell you in writing what we need and why, and we destroy identity evidence after the request is closed.
Prefer email
Send your request to privacy@pulsesignal.co with the same information. We reply to whatever address you write from. For India DPDP grievances, copy privacy@pulsesignal.co.